Written
by M. Sean High - Staff Attorney
On
December 2, 2015, the Grocery Manufacturers Association (GMA) announced the
launching of a technology initiative designed to provide consumers with detailed
product information via the internet. According
to GMA, the new technology, known as SmartLable, has been created as a result
of a collaboration of manufacturers and retailers, and will allow consumers the
ability to receive detailed information on products ranging from food, beverage,
pet care, personal care, as well as household items.
The
way SmartLabel works is that a product included in the system will have its own
online “landing page” that provides detailed information about that product. Information to be provided will include “nutritional
information, ingredients, allergens, third-party certifications, social
compliance programs, usage instructions, advisories and safe handling instructions
and company/brand information along with other pertinent information about the product.”
To
access the SmartLabel information regarding a particular product, consumers can
scan the product with their smartphone, visit a participating company’s
website, or simply type the product name into an online search engine such as
Google, Yahoo, or Bing. Eventually, a
SmartLabel app is to be released. For
consumers that lack a smartphone or access to the internet, GMA stated that
many retailers will assist shoppers “via their customer service desks in stores.”
According
to GMA, “[m]ore than 30 of the nation’s major food, beverage and consumer
products companies already are committed to using SmartLabel to provide
detailed information about their products.” Significantly, GMA stated that
SmartLabel will begin at the end of 2015 and that 30,000 products are projected
to be included in the system by 2017. Furthermore,
GMA anticipates that within five years, 80% of all related products will be
available for review through the SmartLabel system.
GMA
board chairman J.P Bilbrey (who is also chairman, president, and CEO of The
Hershey Company) stated, that “[p]eople’s relationship with food has changed
dramatically and consumers now want to know more about their food” and that
SmatLabel “is what real food transparency is about.” To that end, GMA asserted
that by the end of 2017, SmartLabel will identify “whether 20,000 food products
do, may or do not contain ingredients sourced form genetically engineered (GE)
crops, commonly known as GMOs.” GMA further opined that the number of
identified food products “could triple once a uniform national standard is set
for GMOs.”
Finally,
GMA declared that the results of a recent nationwide survey conducted by the
Benson Strategy Group, indicating that 75% of consumers would likely use
SmartLabel, serves to demonstrate “that the program will meet a consumer desire
for more product information.”
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